Refunds & Exchanges
At Ultra.lay Swim, we want you to be excited and satisfied with your new purchase. With that said, we understand that shopping online can be difficult so we are here to make this process as smooth as possible.
Merchandise may be refunded or exchanged within 14 days of delivery date. Items must be free from signs of wear (including but not limited to odours, removed/tampered with tags, makeup/sunscreen/oil stains, pulls in material, alterations of any kind), must be in the original condition including the packaging and must have hygienic protection attached and untampered with.
Ultra.lay Swim reserves the right to reject returns and exchanges that do not meet the policy’s standards.
To process a return or exchange, email our customer care at firstname.lastname@example.org.